PSS Client Product Repository
All PSS Clients assigned their own private and secure Product repository for exchanging files and documents. To access your client portal, please enter your client code in the box and click submit. You will be redirected to the portal and be prompted for your username and password.
Forgot your client ID and/or password? Click here
PSS Help Desk
PSS help desk is a response center for diagnosing and routing technical problems. Help desk staff provide support for all PSS Products & Services related issues. PSS will provide Support via PSS' Web based Ticket Tracking and Management System. PSS's response time is highly dependent upon communication devices available to PSS. The helpdesk serves as a primary interface between the technical support department and PSS clients. Its function is to record and respond to user requests for assistance with problems. The hours of operation are between the hours of 09:00am and 09:00pm Eastern Time, Mon - Fri.
Click here to log on to the PSS Helpdesk
Forgot your username and/or password? Click here
PSS Product Documentation
Click on the links to download
- Create Client POSConnect Report Guide
- POSConnect DB Credential Change
- Listener Port Relationship
- Test Client Script User Guide
- Deferred Processing Enable/Disable Guide
- Deferred Processing User Guide V1.2
- Deferred Processing Unit Test Plan V1.2
- Deferred Processing Design Spec V3.0
- POSConnect AJAX Virtual Register V3.0
- Starting-Stopping Listeners User Guide
- Encrypted Credentials Quick Reference Guide
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| Please call +1 (703) 352.9684 to speak with a PSS Customer Service Representative |  |